GoHighLevel Customer Support – Ultimate Breakdown!

In this GoHighLevel Customer Support article, we’re going to share our 4 years of genuine experience, unlike others who just list down the features which are currently mentioned on their official web site.

We’re going to cover what is GoHighLevel, its pros & disadvantages, the reasons that we switched to it, How we use it in our everyday life, pricing and real snapshots. We hope this genuine experience-based HighLevel review will help you to quickly determine whether you need to pick it or not.

So, Let’s enter into it!

What is GoHighLevel?

Prior to we study just how we utilize it, allow’s first comprehend what GoHighLevel is.

It is an all-in-one sales and marketing tool to scale companies and start the journey to build client partnerships. HighLevel has all the tools for catching more clients, nurturing clients, and closing results in development internationally. Hence, it offers a service to companies who are fighting with the sales and marketing automation process. It additionally has a CRM tool that produces, automates, and manages leads. With this device, it ends up being extremely easy to manage leads while creating solid customer partnerships.

Benefits and Drawbacks of GoHighLevel

Pros

  • Cost effective pricing
  • All-one marketing and sales platform
  • Great combination of features
  • Great client assistance
  • Deal a 30-day free trial, but our viewers can get a 30-day free trial using our special link.
  • Change a selection of tools, including sale funnel, check & develop builder, e-mail marketing, marketing automation, CRM, product selling, and more.
  • Create sub-accounts for customers by simply paying for one firm account.

Cons

  • In some cases HighLevel requires time to load appropriately
  • A lot of features can confuse brand-new users.
  • Required to spend top quality time learning high-level.

What We Utilized Before and Why We Changed to GoHighLevel?

In the initial years, our business didn’t have a CRM tool. We used to do every little thing by hand, such as

  • Our sales division handled calls, leads, sponsorship, and collaborations via Google Sheets and Drive.
  • Our business uses Screencastify to tape-record calls and Calendly to schedule visits.
  • WordPress to create land pages, types, and funnels.
  • Gmail to send hands-on e-mails and Google Office for documenting.

Doing things manually was not only taking great deals of company hours yet additionally extremely hard to track and examine points. So, as an expanding company, we wanted a tool that can assist us with Automation, CRM Administration, Marketing, and Monitoring.

And, after that finally we initially learnt through the customer; after that the potential partner. They both applauded GoHighLevel for being budget-friendly and beneficial for marketing agencies. After hearing favorable responses, we ultimately chose to attempt to HighLevel for our firm. After the trial period, we really felt that this is the appropriate device that we require. So, we end up acquiring the GoHighLevel starter plan ($ 97/month).

Top factors for selecting HighLevel over various other devices

Wonderful Combination of Features

HighLevel is an all-in-one sales and marketing system for automation, database management, sales, SMS, voicemail, e-mail blasts, ecommerce, subscription sites, surveys, kinds, appointments, and a lot more features. You can also create sub-accounts for your clients and take snapshots of existing sales funnels to export for various other marketing campaigns or brand names. So, we found all the features in HighLevel which we need as a growing marketing agency.

Cost Effective Cost

Regardless of a lengthy listing of features, it is really inexpensive as contrasted to devices. The important things we such as most around HighLevel is that we can create sub-accounts for customers by just paying for one agency account. So, this makes it extra budget-friendly for companies like us who need to develop sub-accounts for their clients without paying additional bucks.

Support GoHighLevel Customer Support

Another variable that affected our decision was GoHighLevel’s assistance. It gives fantastic support by giving access to its welcome program, concern assistance, telephone call, assistance facility, Facebook group, occasions, premium chat solution, YouTube training video clips, and announcements.GoHighLevel has actually collaborated with our business to make sure the shift to the tool was smooth. Without a helpful customer service group, the procedure would have been much more challenging and would’ve taken much longer for our team to find out the program.

How we Use it and How it Can Aid You?

Allow’s currently go over the GoHighLevel review carefully and find out how we its features in day-to-day company life.

Conveniently Capture, Nurture and Close Leads

With High Level, the lead generation procedure comes to be really smooth due to the fact that there are all the tools within the one system that we require. Allow’s speak briefly concerning it.

Capture New Leads:

GoHighLevel makes it easy to capture strong leads and assists us to stay organized with all our jobs. For capturing new leads, we have multiple alternatives within the dashboard. You can produce Funnels, Landing pages, Surveys, Forms, or schedule contacts us to record brand-new leads.

Nurture Leads into Consumers

For nurturing, there are lots of features, such as computerized reactions, follow-up campaigns, multi-channel campaigns to link with various gadgets, and two-way communication to build close relationships with clients. Before GoHighLevel, our sales department was looking for a means to enhance feedback rates and after utilizing its nurturing features, we learn to obtain solid leads.

Close More Offers

Not only does GoHighLevel enable you to build personal relationships with clients, however this tool allows us to quickly examine outcomes and keep an eye on leads. As a participant, you can keep an eye on the development of leads, collect settlements, and will have a review of the campaign. You can likewise incorporate third-party devices into GoHighLevel, to see advanced analytics data.

Automate Marketing Tasks with WorkFlows

The largest issue we were encountering was the hands-on handling of marketing tasks and procedures. The majority of the jobs are repeated, so we made use of to take care of those tasks manually. And because of this, it eats great deals of organization hours which we can invest in other things to create even more leads. However with HighLevel our problem gets fixed. So, for automating business procedures and jobs, we’re making use of the GoHighLevel Workflow feature.

Workflow automation is everything about creating the circulation of work once. And afterwards, it will be finished automatically with no requirement for human input. We utilize workflows for numerous objectives, such as automation of guest blog writing systems, onboarding new customers, on the internet visit booking, and much more marketing tasks. The following is the workflow automation that we’ve created for the solar funnel. And this shows how the workflow automation procedure for supporting the solar leads once we catch it.

Establish Triggers to Send Inner or External Notifications

There are often times when we have to send out notices to our team or clients. Although these jobs are quick, they still require time that could be utilized elsewhere. So, with GoHighLevel, you can utilize the triggers feature to send out automated interior or external alerts. There are lots of triggers readily available in GoHighLevel, such as birthday celebration tips, task pointers, orders sent, the lead kind sent, or other sales chances.

For e.g., We’re using a lead form sent trigger for our Visitor Blog writing system. Whenever any type of lead sends a guest message type, we have a specialized trigger for that. And our team immediately obtains an alert that we’ve obtained a new guest article lead. From there, responsible team members can handle the lead.

Create Unlimited Sales Funnels

Every business nowadays makes use of sales funnels as a marketing approach. We’re likewise constructing sales funnels for our business and clients too. The best thing about HighLevel is you can develop endless sales funnels, unlike other marketing devices. HighLevel includes a built-in drag-and-drop builder utilizing which we can easily develop sales funnel pages. You can either host your funnel web page on HighLevel or utilize the Leadconnector plugin to embed funnel pages to your WordPress site.

You can either host your funnel web page on a highlevel or use the Leadconnector plugin to embed funnel web pages to your WordPress website. Additionally, we can incorporate the monitoring codes right into sales funnels for determining outcomes at every stage of the funnel.

On top of that, you can establish workflow and trigger automation available funnels to record, support, and close leads automatically. E.g. Just recently, we developed an automated roofing sales funnel with GoHighLevel to create roofing leads making use of YouTube ads. It is a 3-step funnel with a conversational landing page, a type to record the data, and an automated call schedule page. We automated the whole backend procedure with a highlevel and here is a quick introduction of it:

  • Marking a lead with a roof covering lead tag,
  • Inner notices to our staff member of new leads,
  • Immediately linked phone calls,
  • Round-robin tasks to individuals if several sales reps.
  • Automated personalized voicemail drops to much better offer the lead at each and every single step.
  • Follow-up tips to the lead who scheduled the call.
  • Leads that do not Schedule the Onsite Satisfying automatically receive SMS Text Messages to Book and reach out if they have further concerns.
  • If a Lead does not Schedule after an SMS Text Follow-Up, a computerized Email is sent out to a Sales Representative with the Lead’s Name and Phone Number for a Manual Follow-Up.

Develop Surveys, Kinds and Construct Web Sites

Before HighLevel, we were utilizing a paid WpForms plugin to develop types. After acquiring HighLevel, we recreated those kinds in HighLevel and this aided us to reduce the whole expense of the WpForms Plugin. Now, we’re not making use of any kind of kind builder plugin as we produce every kind in a highlevel and afterwards embed it into our WordPress site or HighLevel sales funnel. Studies and types can be developed and saved in the particular study builder and type builder tabs. Within the survey/form builder tab, there are 3 tabs:.

The builder tab allows you to create the survey/ kind by dragging questions onto a landing page. There are basic concerns and custom-made questions that you can make and they will certainly be saved within the customized fields tab.

The examine tab enables you to look at the entries in time.

The submissions tab permits you to check out the survey/form submissions and responses GoHighLevel Customer Support.

Aside from this, you can additionally develop a whole website using HighLevel. As of now, we’re not using this feature, because we currently have a WordPress website.

Just recently, GoHighLevel added a blog feature, and utilizing it you can write, modify and publish SEO-friendly post right in the HighLevel blog editor.

Create Pipelines and Track Lead Opportunities

With the Top-level pipeline feature, we develop various stages for the sales funnel to track the lead standing. For E.g. We have actually developed a pipe for our guest blogging sales funnel and defined the different stages for visitor article leads whereby the lead will experience as revealed listed below.

As soon as the pipeline is created, you can navigate to the opportunities tab to track leads. Firstly, choose the preferred pipeline from the top and after that pick the information array. Currently, you can track the condition of each lead and where they remain in the sales funnel procedure. Better, you can move the lead from one stage to one more.

Run Campaigns at No Additional Expense

The significant piece of money we invest in email marketing software to construct, run, take care of, and track e-mail campaigns. Yet with HighLevel we likewise removed this cost, and we’re not using any kind of email marketing software application. Due to the fact that we have this feature offered right in the HighLevel control panel. The best point is it does not just permit us to run email campaigns but likewise SMS, Messenger, Call, Voicemail, and numerous various other campaigns for marketing. Plus, you can additionally integrate your HighLevel account with Twilio to make and get phone calls/SMS using typical web languages.

Besides this, you can also check the efficiency of every campaign as provided listed below.

Automate Appointments Booking

Have you ever recognized how much time we spend following up with clients to match accessibility and settling a visit? It requires time. Right?

At DigiMeta, we offer totally free appointment calls to our clients who are interested in taking our services. But every time we can not manually follow up with them to take care of the visit. To eliminate this situation, we automated the appointment reservation process with HighLevel and calendly. So, what we do is, we have a dedicated top-level sales funnel that is incorporated with our chief executive officer’s calendly account and highlevel automation.

Wherever any client wants to schedule a call with our CEO, they can see our totally free assessment landing page. From there, they can enter their information and select a time to automatically reserve a complimentary consultation telephone call. In the backend, the lead will be sent to our HighLevel CRM to manage additional procedures instantly. Such as sending interior notifications to our chief executive officer including telephone call timing, lead information, and various other necessary info which our chief executive officer needs prior to signing up with the appointment telephone call.

Manage, Organize and Assess Your CRM Quickly

HighLevel is a CRM tool that permits you to easily manage and organize your contacts. We presently have 19,980 calls in our database, many of which are segmented with tags.Tags assist us to conveniently handle our huge contacts. As an example, for every roof lead, we add a roofing tag and for visitor posts, we add a “visitor article” tag to much better distinguish our get in touches with and it additionally assists us to better involve with our leads.

Handling call listings individually can take a very long time. However you can make use of the bulk action feature to take care of big groups of get in touch with. It permits you to: Merge, Export or import, Remove, Include or eliminate the tag, Send an email or SMS, Contribute to a campaign, Move in the pipeline.

Sell and Gather Settlements

With GoHighLevel, you can also collect repayment using billings or directly offer solutions, physical or digital items, and obtain repayment by integrating with third-party repayment portals.

Develop and Take Care Of Billings

Based upon your requirements, you can produce single or recurring billings for your customers. And conveniently take care of all of your billings in a solitary place.

Produce and Sell Products

You can develop items directly from a top-level dashboard whether it is a physical, digital product, or service, and market these products making use of sales funnels.

Apart from items, you can additionally create discount coupon codes for better marketing. All you need to do is navigate to the voucher tab and produce as per your demands.

Accumulate Settlements and Track Deals

For collecting payment, you can integrate with third-party payment entrances such as NMI, Autorize.net, Stripe, and Paypal. Within the dashboard, you can additionally develop or take care of tax obligation. Examining acquisitions and revenue is crucial, so without any third-party device you can track orders, memberships, and deals within your HighLevel account.

GoHighLevel Features and Pricing

The complying with screenshots reveal what features you will certainly obtain and just how much these features will certainly cost you if you acquire specific tools for that function. The pricing of the high degree is quite affordable as compared to other devices. In addition to that, it includes a significant listing of features that make it worth it for firms.

At DigiMeta, we’re using a starter plan which features all the features that we require and it costs us $97/month. If you desire much more features, then you can also attempt the unlimited plan, which costs you $297/month. However, for starting, we think the starter plan is a great fit.

Is GoHighLevel Well worth it?

Directly, we discovered GoHighLevel is the ideal all-in-one sales and marketing tool. It is a nice combination of pricing and features contrasted to various other competitors such as HubSpot or Salesforce. GoHighLevel not just aided us to conserve hundreds of dollars that we were investing in private tools. But it additionally saved great deals of service hours with its marketing automation devices.

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